Please note that if the tenancy does not proceed due to any of the following circumstances the holding fee will not be refunded

  • Where you or any proposed joint tenant change your mind and withdraw after references have been sought and/or documents prepared and/or preparations for the tenancy put in hand.
  • Where the tenancy does not commence within one calendar month of payment of the holding fee because of any action by you (as the property may be taken off the market there will be no possibility of finding another tenant during this period).
  • Where you or any proposed joint tenant fail the credit check or we do not receive favourable references from one of your previous landlords.
  • Where your references show that you have given misleading or incorrect information which cannot be construed as a mistake.

It is important to point out that the holding fee does not oblige the landlord to let the property, or any other property, to you and it does not commit the landlord to granting a tenancy or constitute an offer of a tenancy. No interest is payable on the holding fee. The Holding fee is fully refundable if the landlord decides not to enter into the tenancy for personal reasons.

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Stephanie Pollard
"

After months on the market without a single offer we relisted our property with O 'Connell and wow how I wish we had come to them the first time! Rob...

- Stephanie Pollard

Katie Major
"

O’Connells were excellent from start to finish with selling ours and buying another property through them. They’re a family business who really...

- Katie Major

David Neno
"

Great comms, super-friendly and uber-professional - this is the company to use people, any other company is just letting yourself down. Thanks Faye...

- David Neno

Lauren Wills
"

We have been renting via O’Connell’s for over 8 years and they have been outstanding the entire time. Issues are fixed promptly and maintenance of...

- Lauren Wills

Hannah Brown
"

Great family friendly run company!Staff are always helpful and polite and issues are dealt with immediately!...

- Hannah Brown

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